Satisfaction is guaranteed on all orders. If you receive an order with candy that is missing, damaged, or not the item you ordered, please call or email us within 5 business days of the receipt of the order, as determined by our shipment tracking information. Note that large orders may be shipped in several different boxes and arrive on different days. Please also note on flavor assortment items that not all flavors will be in every bag or box. Sometimes, due to wrapper changes, one or more of the flavors may not be packed out for a short period of time.
We cannot guarantee any meltable items. We cannot accept returns on opened candy. For returns or exchanges on unopened candy packages, please call us with your order information.
You must receive prior authorization from Customer Service before returning any items. Refunds for returns exclude shipping costs, and the customer is responsible for shipping the products back to us in their original condition. Refunds may be a full refund, partial refund (minus shipping and/or re-stocking fee), or a full or partial credit on a future order.
A minimum of $10 or 15% of order restocking fee (whichever is greater) will be applied to all returns which were not our error. If items are refused at delivery, original and return shipping costs will be charged to the purchaser's original form of payment. There are no returns allowed on customized products.
Dum Dums are America's favorite giveaway lollipop which is why businesses love to hand them out to their young customers. If you have a business, check out our online bulk candy warehouse at https://www.spanglercandy.com/candy-store
September is National Apple Month! Enjoy our sour apple Dum Dums in a variety of ways including Color Party or Favorite Flavor bags. Find them at https://www.spanglercandy.com/candy-store/dum-dums-single-flavors 🍏
It’s National Teddy Bear Day! Spangler Saf-T-Pops are a perfect treat for your Teddy Bear loving little ones, and they now come in Favorite Flavor bags like grape and orange. Found only at SpanglerCandy.com!
Get a special 400-count Halloween bag of Dum Dums that includes Caramel Apple and Apple Cider. Shop online and get it delivered to your door with FREE SHIPPING - just in time for Halloween! https://www.spanglercandy.com/candy-store/dum-dum-pops
With Halloween right around the corner, did you know that you can get wholesale prices on all your Halloween candy needs? Whether you're a business or just need to stock up on Halloween candy, save...
Keeping the world safe...one pop at a time! If your business caters to little ones, Saf-T-Pops are the perfect giveaway to keep them coming back. Check out the savings at our online store: https://www.spanglercandy.com/candy-store/saf-t-pops
Spangler Candy is expanding our campus and our product lines! That's great news for our community, our company, and the candy industry! Story in today's Bryan Times, and more on our website: https://www.spanglercandy.com/newsroom/2018/09/21/spangler-candy-expanding-campus-product-lines