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Returns and Exchanges

Satisfaction is guaranteed on all orders. If you receive an order with candy that is missing, damaged, or not the item you ordered, please call or email us within 5 business days of the receipt of the order, as determined by our shipment tracking information.  Note that large orders may be shipped in several different boxes and arrive on different days. Please also note on flavor assortment items that not all flavors will be in every bag or box. Sometimes, due to wrapper changes, one or more of the flavors may not be packed out for a short period of time.

We cannot guarantee any meltable items. We cannot accept returns on opened candy. For returns or exchanges on unopened candy packages, please call us with your order information.

You must receive prior authorization from Customer Service before returning any items. Refunds for returns exclude shipping costs, and the customer is responsible for shipping the products back to us in their original condition. Refunds may be a full refund, partial refund (minus shipping and/or re-stocking fee), or a full or partial credit on a future order. 

A minimum of $10 or 15% of order restocking fee (whichever is greater) will be applied to all returns which were not our error. If items are refused at delivery, original and return shipping costs will be charged to the purchaser's original form of payment.  There are no returns allowed on customized products.

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Today, Spangler Candy honors those who have made the ultimate sacrifice. #MemorialDay #MadeInTheUSA

Today, Spangler Candy honors those who have...

Hopping into summer like...#ShareOneTakeOne

Hopping into summer like...#ShareOneTakeOne

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Happy Mother’s Day to all the sweet moms out there!  #MothersDay  #dum_dums

Happy Mother’s Day to all the sweet...

Graduation: a sweet accomplishment! Celebrate with Color Party Dum-Dums, available at Walmart and Party City.

Graduation: a sweet accomplishment! Celebrate with Color...

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Happy 'Trick or Treating' this weekend!
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#halloween #trickortreat #trickortreating #dumdums #dum-dums #spanglercandy #spanglercandycompany #dum_dums #lollipops #dumdumsuckers #dumdumlollipops

Happy 'Trick or Treating' this weekend! :) :) :) :) :) #halloween #trickortreat...

Welcome to the first day of fall!
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#fall #autumn #dumdums #firstdayoffall #fallseason #spanglercandy #dumdumpops #dumdumlollipops #dumdumsuckers #lollipops #suckers

Welcome to the first day of fall! . . . . . #fall...

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Sour grape, sour watermelon and sour blu raspberry! Pick up a bag of Dum-Dums Sour Smashes at Family Dollar Stores and discover your favorite flavor today!

Sour grape, sour watermelon and sour blu...

NEW Dum-Dums Sour Smashes are a homerun, with three mouth-watering flavors: sour grape, sour blu raspberry, and sour watermelon!  Available at Family Dollar.

NEW Dum-Dums Sour Smashes are a homerun,...

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NEW Dum-Dums Sour Smashes!  Delicious Dum-Dums flavors smashed together with sour flavor in these mouthwatering pops! Available at Family Dollar Stores.

NEW Dum-Dums Sour Smashes! Delicious Dum-Dums...

Celebrate National Lollipop Day with #DumDums – a true work of art! Thank you to artist, Vega C. for this drawing.

Celebrate National Lollipop Day with #DumDums –...

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Pigs may never fly, but our delicious Dum-Dums flavors are sure to fly off shelves! #ShareOneTakeOne

Pigs may never fly, but our delicious...

Happy Birthday America! #DumDums #IndependenceDay

Happy Birthday America! #DumDums #IndependenceDay

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This Father’s Day, try gifting a simple Dum-Dum to to tell your dad he’s the best. #FathersDay2018

This Father’s Day, try gifting a simple...

When the cart is small, pack it with Dum-Dums! #ShareOneTakeOne

When the cart is small, pack it...

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