- Types of Information We Collect
- How Information is Collected
- How We Use Personal Information
- How We Share and Transfer Information
- Ownership of Content and Submissions
- Links to Other Sites
- Choice and Control
- How to Contact Us
- European Union Data Rights
- Trademark & Copyright
- ADA Compliance
TYPES OF INFORMATION WE COLLECT
We collect both “personal information,” such as your name, mailing address, telephone number, email address, and date of birth; and “browsing information,” including your internet protocol address (“IP address”), web history, country location, browser name, device type, internet service provider, and operating system type. To the extent you choose to purchase a product from us, we will also collect payment card information, billing address, and a delivery address. If you register for an account, we collect and track previous order information.
HOW INFORMATION IS COLLECTED
The Sites collect browsing information from you while you access or browse the Site through the use of internet cookies and Google Analytics.
If you choose to enroll in a promotion or register for an account, we will request that you provide us with personal information, including your name, mailing address, telephone number, email address, and date of birth. Anytime you purchase a product from the Site, we will require you to provide us with your payment card information, billing address, and a delivery address. We will also offer you the opportunity to affirmatively consent (opt-in) to allow us to contact you by email about Spangler Candy products, promotions and other advertising materials, which you may opt-out of at any time. When you contact us via telephone, email, fax or in person, we collect personal information from you to enable us to respond to your request and question.
Questionnaires and Surveys
In an ongoing effort to offer the best products and services to our customers, we will ask visitors to complete surveys about our products. If answers to surveys are posted on the web site, no personal information will be included with the post.
HOW WE USE PERSONAL INFORMATION
The browsing information we collect is used to optimize and improve your user experience, monitor speed, and to troubleshoot and resolve problems with the Sites. Browsing information is also aggregated to help us to identify the most popular content and features on our Site. Additionally, the information is used to track the number of unique visitors to our Site, and to evaluate the most popular web browsers, operating systems, internet service providers.
When you purchase a product from our Sites, we use the personal information we collect from you, including payment card number, billing address, and delivery address to process and fulfill your order. We provide this personal information to our third party payment card processor to verify the financial transaction. Personal information is also provided to our third party shipping providers for purposes of delivering your purchase to the desired address. This information is processed on the basis that it is necessary for purposes of our performance under the sales contract with you. We will ask you for your affirmative consent (opt-in) to use your personal information to send you marketing, promotional and other advertisements for Spangler, which you may opt-out of at any time by contacting us or clicking the unsubscribe link at the bottom of such communications.
Contests and Sweepstakes
From time-to-time our Sites will include promotions, which you are permitted to enter by providing us with certain information, including personal information. This information will be used in accordance with the promotion’s rules and any terms and conditions. We will also use this information to contact you if you win the contest or promotion. To the extent any child located within the United States is permitted to enter into a promotion or contest, we will delete such child’s personal information from our database within a reasonable time after the promotion ends.
Communications with Spangler Candy
Promotional, Marketing and Advertising Communications
With your affirmative consent, we will contact you from time-to-time via U.S. mail or email with marketing, advertising or promotional materials. You may withdraw your consent or opt-out of receiving such materials at any time.
Our Third Party Providers
As part of our business, we contract with third party service providers to administer promotions, analyze data, fulfill orders, process payment transactions, and provide customer service. These third party service providers have access your personal information. Each third party service provider is contractually prohibited from using personal information for any other purpose than as required to perform their contractual obligations to Spangle and each is required to maintain confidentiality of such personal information. Order fulfillment services are performed by the Spangler Fulfillment Center, a subsidiary of Spangler Candy.
HOW WE SHARE AND TRANSFER INFORMATION
We do not sell personal information we collect on our Sites to third parties. We will disclose your personal information when it is necessary to prevent a crime or an injury; and we will disclose your personal information to third party service providers who provide us, by contract, support services, as described in the preceding paragraph.
OWNERSHIP OF CONTENT AND SUBMISSIONS
Please note that by posting or submitting any company or product ideas, suggestions, concepts, techniques, photos, or comments to the Sites or by other means to Spangler (each, a “Submission”), you hereby transfer and assign all rights, title, interest and ownership in each Submission to Spangler Candy. As the sole owner of each Submission, Spangler Candy has the sole and exclusive right to modify, reproduce, disclose, transmit, publish, or post the Submission anywhere else. If posted for social media, we will not disclose the person’s full name or location. We utilize web beacons on our Site, which are instruments that help us determine whether a page or email has been viewed. If you ask for information, we may use web beacons to determine if the page or email was opened.
LINKS TO OTHER SITES
Spangler Candy is not responsible for, and makes no representations, warranties, or endorsements about the content, information, opinions, statements, or services contained on the Sites or any hyperlink on the Sites that redirects you to any third party website. The Sites are presented “AS IS” and WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT OF INTELLECUTAL PROPERTY.
Posting any material that could be considered unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic, profane, or that law enforcement could consider a criminal offense, to our Sites, is strictly forbidden and may result in legal action against you.
CHOICE AND CONTROL
You are not required to provide us with personal information to access or browse our Sites. Depending upon your internet browser and settings, you may be able to reject cookies or to receive a notification providing you the option to accept or reject a cookie. Please be aware that rejecting cookies on our Site will cause certain functions and features of the Sites to stop working. To the extent you wish to engage in a specific activity, register for an account, contact us with questions or for more information, or enroll for promotional materials, it is entirely up to you as to whether you provide us the personal information. Depending upon the feature, service, or function you choose to engage in, certain personal information may be required to participate. If you do not wish to provide such required personal information, you will not be able to obtain or access the desired service, feature or function.
You may request an update to any personal information, change your preferences for promotional materials, and delete your personal information by emailing us at firstname.lastname@example.org.
Visitors under 13 years of age should get the permission of their parents before providing any personally-identifiable information to anyone on the internet.
For sweepstakes or contests, we may permit a child to enter by submitting a first name and email address only, along with the name and email address of his/her parent. We notify the parent via email about the child's entry, and offer the parent the opportunity to withdraw the entry and remove the information from our database. If the parent permits the child's entry participation in the promotion, and the child wins, we contact the parent (not the child) for information needed for prize delivery. We do not use the child's personal information for any purpose other than completion of the promotion, and we do not share the information with third parties. We delete the child's personal information from our database within a reasonable time after the promotion ends. We will retain parent's personal information unless requested otherwise.
Under federal law, websites for children under 13 are prohibited from conditioning a child's participation or the child's disclosing more personal information than is reasonably necessary to engage in a web site activity. We fully comply with this requirement. Upon proper identification, a parent can review personal information we have collected from their child. They may request the information be deleted, and/or refuse further collection or use of their child's information. If you wish to do this or have any other questions/concerns, please contact us.
The Sites are a place in cyberspace where fans of Spangler Candy can come to find out more about their favorite flavors, play games and have their opinions heard. DumDumPops.com believes in the power of kids and we urge both them and their parents to use and enjoy our web site. While we encourage the interactive nature of online media, we strive to educate parents and kids about how to appropriately safeguard their privacy when using the Web. Spangler Candy is committed to complying fully with the Children's Online Privacy Protection Act of 1998. Our information collection practices are described above. We urge kids to check with their parents before entering information on any web site and we urge parents to discuss with their kids restrictions regarding the online release of personal information to anyone they don't know. We want the Spangler Candy Sites to be an informative & fun site to visit
Any child under 13 years of age or that is a “minor” as defined by applicable European Union law, rule, regulation, directive, or order, shall not provide any personal data or information to Spangler and is prohibited from registering for an account, entering any contest or promotion, contacting us for information, making any online purchase, or enrolling to receive any promotional materials from us. Any parental guardian with legal responsibility over a child located within the European Union is encouraged to contact us at the address provided below if they have any reason to suspect their minor child has provided us with personal information so that we may promptly delete and destroy such personal data.
How to Contact Us:
Mail: Spangler Candy Company
400 N. Portland Street
P.O. Box 71
1-888-636-4221 ask for Marketing
8 a.m. - 5 p.m. Eastern Time, Monday through Friday.
EUROPEAN UNION DATA RIGHTS
The European Union’s General Data Protection Regulation (“GDPR”) is effective on May 25, 2018. In accordance with the GDPR, controllers of certain personal information have a duty to provider users located with the European Union with specific information and disclosures concerning how Spangler Candy handles personal data and your data rights.
Identity of the Controller
Mail: Spangler Candy Company
400 N. Portland Street
P.O. Box 71
Telephone: 1-888-636-4221 ask for Marketing
Hours: 8 a.m. - 5 p.m. Eastern Time, Monday through Friday.
Purposes of the Processing
Your personal data is processed in accordance with this Privacy Statement. To the extent you provide us with your personal data to enroll in a service or promotion contained on our Sites, you expressly consent to our processing and using your personal data to render the requested services or promotion to you. If we collect personal data from you and indicate that such data is required for a given feature, function or service of the Sites, the basis for processing the personal data is either by your consent or contract.
Recipients of Categories of Personal Data
Personal Data provided to us resides is located in the United States. If a transfer of your personal data is required to a third country or international organization, the transfer is pursuant to appropriate and suitable safeguards, including execution of the Standard Contractual Clauses as approved by the European Commission.
Retention Schedule for Personal Data
We maintain the personal data that you provide and we collect until you contact us to request deletion of such information.
EU data subjects have the following data rights:
- A right to access to the personal data we have for such data subject;
- A right to rectification of incorrect personal data;
- A right to erasure of the personal data we have for such data subject;
- A right to restriction of processing concerning such data subject;
- A right to object to our processing of such personal data;
- A right to data portability, that is, a copy of the data we have on such data subject;
- A right to withdraw consent at any time to our processing of such data subject’s personal data; and
- A right to lodge a complaint with a supervisory authority.
You may exercise your data rights by contacting us, in writing, at the address indicated above.
TRADEMARK & COPYRIGHT
Our customers associate the quality of our products with our logos, brand names and characters. At Spangler Candy, we value the importance of these symbols and want to insure that when you see these symbols you are certain that they represent a product worthy of the Spangler Candy name. For this reason, we have certain restrictions governing the use of these symbols.
Spangler Candy, its logo designs, including "The Smiling Spangler" and "The Smiling S", all Spangler Candy brand names, and the Drum Man character and name are all trademarks of Spangler Candy and shall not be used by others for any purpose.
All Spangler Candy works, including text, images, audio, or video, are protected by copyright. Reproduction, modification, or distribution in any form, and/or any type of performance of any Spangler Candy work is strictly forbidden.
Accessibility Statement for SpanglerCandy.com
Spangler Candy Company is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures to support accessibility
Spangler Candy Company takes the following measures to ensure accessibility of SpanglerCandy.com:
- Assign clear accessibility targets and responsibilities.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. SpanglerCandy.com is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Additional accessibility considerations
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data.
We welcome your feedback on the accessibility of SpanglerCandy.com. Please let us know if you encounter accessibility barriers on SpanglerCandy.com:
- Phone: +1 888 636 4221
- E-mail: email@example.com
- Visitor address: 400 North Portland Street, Bryan, OH 43506
- Postal address: PO Box 71, Bryan, OH 43506
We try to respond to feedback within 7 to 10 business days.
Compatibility with browsers and assistive technology
SpanglerCandy.com is designed to be compatible with the following assistive technologies:
- The most recent versions Microsoft Edge, Google Chrome Desktop and Mobile, Safari Desktop and Mobile, Firefox Desktop and Mobile are used for compatibility testing.
SpanglerCandy.com is not compatible with:
- Browsers older than 3 majors versions and mobile operating systems on devices not using widely acceptable resolution and dimensions.
Accessibility of SpanglerCandy.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of SpanglerCandy.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for SpanglerCandy.com:
- Images and buttons on site: Some images and buttons are used for visual only purposes may not have text alternatives as techniques are often employed to achieve a design or visual style that have no functional and required purpose. As web standards and compatibility improve we make an effort to update sections of our website. Please use our contact us feature to info us if you encounter an issue.
Spangler Candy Company assessed the accessibility of SpanglerCandy.com by the following approaches:
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
Spangler Candy Company
Director of Communication
Formal complaints can be submitted in writing to:
Spangler Candy Company
400 North Portland Street
PO Box 71
Bryan, OH 43506
Last Updated: [11/11/2020]