We pride ourselves on great customer service. See the most frequently asked questions for our company and brands.
We are a family-owned privately held candy company. We have been in the candy business since 1906 - founded by Arthur Spangler.
Dum Dums were originated by Akron Candy Company in Bellevue, Ohio, in 1924. I.C. Bahr, the early sales manager of the company, named the ball-shaped candy on a stick and figured Dum Dums was a word any child could say. Spangler Candy purchased the Dum Dums in 1953 from Akron Candy Company and moved the operation to Bryan, Ohio.
Dum Dums are made from a mixture of sugar and corn syrup. After it is cooked, it is placed in a large mixer and the color and flavor are added. After these ingredients are mixed together, the batch of candy moves through a batch roller and press which forms the head of the Dum Dum and inserts the stick. After the candy cools, it is wrapped and sent by a conveyor belt to an area where it is packaged for shipment. Watch how Dum Dums are made.
We have many flavors but usually about 16 flavors + the Mystery Flavor™ are produced at one time for the current assortment.
Thank you for your interest in Spangler Candy. All of the information we can give out is available on this web site. Simply go to Spangler Candy and click on the links that interest you. Because we are a private company, we do not give out financial, sales & marketing, or manufacturing information. For these types of reports or projects, a publicly traded company is your best option. To learn more about the candy industry in general, try the National Confectioners Association at www.candyusa.org.
Our Save Wraps Program is available online at www.savewraps.com. Using the codes along the bottom of Dum Dums wrappers fans can complete challenges to earn points to get cool stuff! Start saving your wrappers today and join in the fun!
The Mystery Flavor™ is a secret. We can only reveal that the Mystery Flavor continuously changes and is not limited to current Dum Dums flavors. It's up to Dum Dums fans to guess the flavor of these mysterious pops.
Tours of the factory on our Dum Dums Trolley are on Monday through Friday from 10 am to 4 pm ET during summer hours (June/July/August). The last trolley of the day during Summer hours leaves at 3:30 pm. Each tour is approximately 30 minutes.
Fall/Winter/Spring tour hours are Wednesday through Friday from 10 am to 3 pm ET. The last trolley of the day during Fall/Winter/Spring leaves at 2:30 pm. Each tour is approximately 30 minutes.
Tours are on a first-come, first served basis. Reservations for groups of 20 or more and school groups are available and recommended.
Tour prices are: Adults $5, Children 6-18 $3, Children 5 & Under Free with a paid Adult, Seniors $4.
Tours will not be offered on any day that is a holiday for the factory, and the trolley schedule is subject to change due to production. You may wish to call ahead for information at 888-636-4221 x359. Our company store/museum operates on the same hours.
We encourage you to support retailers in your area that carry Spangler products. Find retailers in your area. This list may not be all-inclusive and is subject to change. If they do not stock Spangler products, ask them to do so. If you cannot find our products, you can order directly from our online candy store.
For distributors or retailers looking for larger quantities, please contact a Spangler broker in your area. If you are a local or regional retailer, email us at email@example.com, and we will reply with the nearest candy distributor in your area that carries Spangler products.
We sell tubs of single flavor Dum Dums in the current assortment, and sometimes recently retired flavors, at our online candy store.
It is the policy of Spangler Candy not to accept unsolicited ideas because of the difficulty in distinguishing and separating them from similar ideas generated internally. The possibility of a misunderstanding arising out of the acceptance and consideration of unsolicited ideas is sufficiently great that the potential benefit does not outweigh the risk. We suggest you contact our trade organization, the NCA: email: firstname.lastname@example.org, website: www.candyusa.org, address: 1101 30th St NW, Suite 200, Washington, D.C. 20007, telephone: 202-534-1440, and fax: 202-337-0637.
Dum Dums flavors are chosen based on input from consumers, on-line flavor votes, results of taste tests, and food trends.
We receive a tremendous number of requests from worthwhile causes, and therefore have guidelines governing our support. In most cases our donations are limited to local area events and organizations that meet our guidelines.
If you would still like to submit a request for a donation, please email us at email@example.com at least six weeks prior to the event for consideration.
Dum Dums can be purchased at most food, drug, mass, and club retailers. Find retailers in your local area or visit our online candy store to purchase your favorite Spangler Candy items.
Unfortunately, we are unable to send out free Dum Dums or samples of our new flavors. You can purchase Dum Dums at many local retailers. You can purchase Dum Dums via our Online Candy Store web site at www.spanglercandy.com. Many fine businesses also purchase Dum Dums and give them away as a thank-you to their customers. If your local business does not give out Dum Dums, ask them to carry "America's Favorite Giveaway Lollipop®".
Dum Dums, Saf-T-Pops, Swirl Saf-T-Pops, Circus Peanuts and Candy Canes are free of the top common allergens. The ingredients, as well as the processing aids (such as release lubricants), do not contain any peanuts, tree nuts, eggs, milk, fish, shellfish, wheat, or gluten. These products are processed on dedicated lines. Learn more about Spangler Candy allergen-free products.
In today’s candy market it is a regular practice for retailers to have their own private label bag. In most of these situations, we do not pack these items ourselves but the retailer or a customer of ours purchases and repackages our items. The allergen free claim may be different as these companies often package other items containing peanuts, tree nuts, dairy, wheat gluten, eggs, fish, shellfish, or soy in their facilities. Trace elements of these allergens could come into contact with our items.
To be confident that you are getting an allergen-free Spangler candy item, check the back of the bag for the allergen statement. Spangler Candy bags manufactured and packaged in our facility will have the following identifiers:
(1) Graphics of bag as shown on the Spangler Candy company website at www.spanglercandy.com.
(2) Current Spangler allergen statement: "This product does not contain peanuts, tree nuts, milk, eggs, fish, shellfish, wheat, or gluten. It has been manufactured on dedicated equipment."
(3) Address line on the back of the bag: Manufactured by Spangler Candy Company, Bryan, Ohio, 43506 USA.
(4) UPC code begins with “0 30800”. This is the code for our manufacturing facility.
Families with allergic children take great care to determine the origin of the food their children consume to protect against an allergic reaction. Families should ask the origin of any candy or food product that is in an open container to ensure what their children consume is free of allergens.
If you have any questions, please contact our Quality Assurance department through email at firstname.lastname@example.org or toll-free 888-636-4221.
All Dum Dums with jelly bean centers with a Best By date of 3/31/16 or after are free of major allergens, even though the packaging does not have the allergen statement.
Dum Dums, Saf-T-Pops, Swirl Saf-T-Pops, Candy Canes, and Circus Peanuts do not contain the gluten protein found in wheat, barley, rye, or oats. We have contacted our suppliers on the ingredients we use, including sugar, corn syrup, citric, malic, lactic acid, ascorbic acid, artificial flavors & colors, starch, release agents, and processing aids. These products do not contain the gluten protein that causes a problem for people with Celiac Sprue. Learn more about Spangler Candy gluten-free products.
Most Spangler products which include Dum Dums, Saf-T-Pops, Spangler Candy Canes, Jelly Belly Canes, Dum Dums Candy Canes, and Smarties Candy Canes, are certified kosher by the Orthodox Union (OU symbol).
Current flavors that DO NOT contain yellow 5 coloring: Blu Raspberry, Blueberry, Bubblegum, Cherry, Cotton Candy, Cream Soda, Fruit Punch, Grape, Orange, Strawberry & Watermelon.
Please be aware that all of the Dum Dums are manufactured on the same equipment.
View ingredient information for specific products.
Current flavors that DO NOT contain red coloring: Blu Raspberry, Blueberry, Cotton Candy, Cream Soda, Lemon Lime, Pineapple & Sour Apple. Please be aware that all of the Dum Dums are manufactured on the same equipment. View ingredient information for specific products.
Spangler Candy products do not contain melamine or phthalates. Further, all of Spangler Candy's ingredients are purchased from factories located in the U.S. and under the control of the FDA. Spangler Candy does not purchase any ingredients from China. View our certification regarding melamine.
We use either beet or cane sugar in the manufacturing process.
Here are a few positive nutrition facts about Dum Dums.
There are a couple of reasons your bag of Dum Dums may be missing a specific flavor. If you have purchased a smaller bag of Dum Dums, it is possible a flavor may be missing. The larger bags generally have the best flavor variety. Less commonly, production of a particular flavor may be briefly interrupted. This is a rare occurrence and generally lasts only a few minutes affecting a very limited number of bags. If you are looking for a specific favorite flavor, check through the window on the bag for a quick search before you purchase. If you are unsure if that bag contains your favorite flavor, or you want to buy a larger quantity, you can purchase a tub of just your favorite flavor on this website.
We keep the core and unique flavors in the assortment, and rotate new flavors in periodically. If you love a recently retired flavor, you may be able to purchase a box of that Dum Dums flavor at our online candy store.
Spangler Candy Canes, Saf-T-Pops and Dum Dums have a shelf life of 36 months while Circus Peanuts last for 18 months. These dates are designated by the Best Buy or Julian Date on the package.
Most of our customers feel that Dum Dums are just the right size for a perfect treat. They are quick, convenient, and packed with flavor. They're just right for kids (and big kids too)! One positive way to maintain good nutrition is to exercise "portion control". Each lollipop has fewer than 26 calories and no fat!
In the past, we have experimented with plastic sticks; however, because of their unbending nature, we received complaints from consumers about the possibility of injury. Plastic sticks can break in the manufacturing process, possibly allowing plastic pieces to get into the candy. For these reasons, we have continued to use paper sticks. We add a small amount of food grade wax to the sticks to minimize the stick getting soggy.
Spangler distributes its products in Canada through a broker, and in Puerto Rico via Pujals & Bros. Other exports are handled through our export distributor, Dealers Food Products. For contact information, call Customer Service toll free at 888-636-4221.
Regular Saf-T-Pops come in Cherry, Grape, Orange, and Apple. Swirl Saf-T-Pops come in Blueberry & Vanilla, Orange & Vanilla, Strawberry & Vanilla, and Cherry & Vanilla.
Saf-T-Pops have a soft fiber-cord loop handle, which is safer should a child fall with a pop in his or her mouth. Saf-T-Pops are individually wrapped, which keeps the product free from dirt and contamination. Saf-T-Pops are also free of major allergens (see our allergen FAQ). However, just like with any food consumed by small children, it is important that the appropriate level of adult supervision is present during consumption.
Although Spangler Circus Peanuts are peanut-shaped marshmallows, they contain absolutely no peanuts. They are actually banana flavored. Spangler Marshmallow Circus Peanuts are a delicious fat-free candy.
Our marshmallow Circus Peanuts contain a pork gelatin. They are, however, made on their own, separate candy line.
You can soften hard Circus Peanuts if you put them in the microwave for approximately 8-10 seconds, (microwave times may vary).
We manufacture different sizes of candy canes. The caloric value will vary with the size of the candy cane. Listed are the different weights and caloric values. 1.0 oz - 110 calories .50 oz - 55 calories .15 oz - 17 calories
The best way to store hard candy for a length of time is to place it in a zip lock bag and store in a dry place. Do not store candies in the freezer or refrigerator, as the moisture is too high.
The Savannah Blueberry Dum Dums wrapper was intended to announce Savannah Blueberry as the winner of our 2009 Pop Star contest. This pop was the result of an online contest in which consumers could enter a game code from specially marked bags of Dum Dums, select a flavor, and enter a name to have that flavor created just for them. The winner, Savannah, chose Blueberry, so the flavor created for her was "Savannah Blueberry". Read more about the Grand Prize winner announcement.
In May 2010, Astro Pop® LLC announced the acquisition of the rights for Astro Pops® from Spangler Candy of Bryan, Ohio. Bee International is now the exclusive distributor for Astro Pops in the United States. View more information on Astro Pops, or their Facebook fan page.
In 1987, Spangler Candy acquired the Astro Pops Brand from the Nellson Candy Company of Los Angeles California. Astro Pops, rocket-shaped lollipops, were reputed to be the longest lasting lollipop on earth. In September of 2004, Spangler discontinued the product line.
Congratulations to Paul, retiring from Spangler Candy after 33 years. Sage advice from this accomplished engineer: “The ‘impossible’ just takes a little longer to design, plan, and execute!” #thanksPaul